Agenda, Timeline and Programs at March 28 Desmond Propane Meeting

New York Propane Spring 2018 Conference Timeline, Agenda, Presentations, Events   This page will change; edited on March 7, 2018
Tuesday March 27
5:00 p.m. Legislative Briefing at The Desmond before departure to Fort Orange Club Reception; Briefing Room name to follow
5:30 p.m. Buses provided by NYPGA depart Desmond for Fort Orange Club Reception  6:00 p.m. Legislative Reception, Fort Orange Club, Washington Ave, Albany ; NYPGA members : look for email soon
8:00 p.m. Reception concludes; busses depart Fort Orange Club for The Desmond
Wednesday March 28-(Committee Meetings, Business session, Presentations, Display space, Reception, Dinner, Silent Auction; all events at The Desmond)
7:00 a.m. NYPERC Committee Meeting
Tabletop and display setup may begin
8:00 a.m. Registration on-site begins
9:00 a.m. NYPGA Committee Meetings
Safety & Training
Emergency Response
10:00 a.m. NYPGA Business Meeting, tabletops open all day
11:00 a.m. Presentation Content begins-details here coming soon
12:00 p.m. Lunch (may include presentations)
1:00 p.m. Presentations continue-details here coming soon
5:00 p.m. Presentations conclude, Reception begins, Silent Auction begins, tabletops ’til Dinner
6:00 p.m. Dinner (Silent Auction continues)
7:30 p.m. Farewell and Silent Auction ends

Program and presentation topics include:  
  • PERC Update by Kristen Rice at PERC (dialing or webbing in)
  •  NPGA’s Women In Propane Council Update – How to support your company’s long term growth through WIP’s Leadership and Mentoring programs for both men and women in the propane industry. Briefing by Millissa Lord of ARM Solutions
  • NPGA Chair Jerry Brick on NPGA and national propane issues
  • Growing Gallons: Updates to the New York PERC program with Ben Gutkin of Warm Thoughts  
  • Propane Power Sales Training, Monte Bambrough, Sales Productivity Coach/Speaker
  • Customer Service and Accounts Receivable Spring Seminar Update – Intro to NYPGA’s upcoming training seminar geared to provide your customer service and accounts receivable staff the necessary skill sets to enhance your customers’ overall experience while getting paid faster! -Millissa Lord, ARM Solutions
  • New York Legislation Briefing on “Propane Emergencies” billby Rick Cummings, Mulhern Gas and Chair NYPGA Legislative Committee  
  • What Is Your Price Call? with Barry Harris of Pro Image Communications
  • Tank Monitoring Technology with Mike Vigliotti of Bergquist  
  • Dealing with the Media – Crystal DeStephano, Strategic Communications Report: Code Classes at the Towns & Villages event in NYC -John Hart, Duck Harbor Energy
  • NEW! Program Title TBA, Marty Kirshner, CPA, Gray, Gray & Gray

NY Attorney General Office Letters

NYPGA has had a report of letters that have been sent to a number of propane and heating oil marketers this week requesting information to “assist us [Office of the AG]  in investigating allegations”

The letter makes reference to a number of issues, including

price gouging
allegations of fraud
illegality perpetrated by businesses on consumers
deceptive business practices
delivery delays
questionable fees

…and more. Although the letter says .. “Please be assured that the purpose of this request is to assist us in investigating allegations. We are not accusing you. of any wrongdoing, “
the letter requests the energy provider provide the AG with a half dozen items, including copies of records of complaints received by the energy provider and details of  “prices paid” for fuel from November 1, 2017.

March 15 is the date for compliance or return of the requested information.

If you are a propane marketer member of NYPGA and received a letter from the Attorney General, feel free to contact NYPGA.